Anyone who lives in a building may have this question: when the order arrives, does the iFood delivery person have to go up to the apartment to complete the delivery or not?
“The delivery person’s obligation is to deliver to the first point of contact that exists at the person’s home. If it is in the condominium, this point is the entrance. This is the recommendation given to delivery people and the communication given to consumers”, explains Diego Barreto, vice president of strategies and finance at iFood.
This not only speeds up the delivery itself, but also demonstrates respect for the delivery man's work or the delivery person, who can only make the following delivery after finishing that one.
Going down to receive the order instead of asking the delivery man or woman to come up to the apartment brings more security for everyone. This not only speeds up the delivery itself, but also demonstrates respect for the delivery man's work or the delivery girl, who can only make the next delivery after finishing that one.
Furthermore, it is one of the kindnesses that we can do in our daily lives. Check out some other attitudes below to be nice to those who bring your order.
Whenever possible, come down to pick up your order
This simple attitude speeds up the work of delivery people, who can only pick up a new order after completing the delivery of the current one. Furthermore, the delivery person does not always can go up for not having anywhere to park your bike or motorbike on the street.
Don't leave the delivery man or woman waiting
By tracking delivery through the app's map, you can see when your order is arriving and prepare to receive it without delaying the professional.
Don't forget to enter your delivery code
As a safety measure for everyone, iFood delivery people always ask for the delivery code, so you must inform this number when receiving the order. If you have a problem with the confirmation code and delivery, you can request help in the app and iFood will ask for your report to understand what happened.
Say good morning, good afternoon and good night
Being kind makes all the difference and will certainly brighten the day of whoever is bringing your food or purchases.
Give a thumbs up for good work
If you liked the delivery person's work, leave your review on the iFood app and Leave a thumbs up on the app!
Take the opportunity to find out: do delivery drivers receive 100% in tips?
