Our corporate governance is present in our policies, not only to assess and reduce risks but also to reinforce our commitment to FoodLovers, delivery people, partner establishments and consumers.
We promote transparency by disclosing results and providing accountability. In the sphere of corporate responsibility, we prioritize data protection and the security of personal information in the app.
As a company that uses artificial intelligence models to be more efficient and improve the delivery experience, iFood has an artificial intelligence (AI) governance program to ensure that models are designed and applied in an ethical and responsible manner.
Discover our Governance initiatives
Code of Ethics and Conduct
The Food Lovers Code of Ethics and Conduct and the Third Party Code of Ethics and Conduct are part of good governance practices within iFood.
Policy against Discrimination and Violence
To promote an ethical, safe and respectful environment, iFood created a policy that brings equitable commitments and rules in relation to food. combat of any act of discrimination and violence towards all audiences that interact with the platform (delivery drivers, customers, stores, logistics operators and franchisees)
We publish quarterly reports that show our results and progress in the areas of environment and social impact and how the resources we receive in donations made through the app are applied.
It encompasses pillars such as compliance, risk assessment and third-party management to prevent, detect and remedy actions that may interfere with the values and principles of our Code of Ethics and Conduct, protecting our business and our value chain.
We carefully follow the standards established by personal data protection legislation, such as the General Data Protection Law, the Marco Civil da Internet and sectoral standards for the protection of privacy and personal data.
Corporate sustainability and materiality
We identify the most relevant aspects for managing and reporting corporate sustainability to our stakeholders. We developed a materiality matrix with the consultancy Beon ESG with 11 themes that will guide our ESG strategies.
iFood News - Governance
Stay up to date with all the news about Governance
Company is number 29 among the 100 most responsible Brazilian companies in ESG
In this article, Camila Nagano and Rafaela Câmara, experts on the topic at iFood, reveal the 3 pillars of responsible use of AI
A company that seeks economic sustainability must combine profits with initiatives in favor of the environment and the community
Fabricio Bloisi was appointed by the UN to speak about education; learn about iFood's goals and actions in the area