About iFood

We deliver more than orders. Our purpose is to feed the future.

We are a Brazilian technology company, leader in delivery in Latin America

Our digital platform connects millions of consumers to restaurants, stores and delivery people in a simple and practical way. Investing in technology and artificial intelligence, iFood is a reference in online delivery in Latin America — proud to be a Brazilian company.

Driven by the purpose of feeding the future of the world, we generate a positive impact on the economy, the environment and society, with income opportunities for those who work with our platform and through our social investment in education.

The AI revolution is just beginning

iFood develops artificial intelligence models to make delivery increasingly personalized, efficient and reliable. With this technology, we make the daily lives of our customers, delivery drivers and partner restaurants easier.

Inside iFood's business

iFood moves 0.53% of Brazilian GDP and wants to deliver the best experience for consumers, delivery people, restaurants and partner establishments.

+ 80 million

of orders delivered per month

+ than 330 thousand

partner establishments

+ than 1,700

cities across Brazil

+ 250 thousand

active couriers

+ 43 million

of consumers

+ than 5 thousand

collaborators

Our story

iFood is a Brazilian company: our history began in 2011 with the creation of Disk Cook, a printed menu guide, which evolved into the application we know today, developed with national technology. We quickly gained prominence and received investments from Mobile Group, which today has a 100% stake in our business and was founded in the late 1990s by Fabricio Bloisi, former CEO of iFood and current CEO of Prosus, the company's main investor and partner. We have grown through mergers and expanded our services beyond food delivery, offering market solutions, pharmacy, pet stores and other stores. We are currently a leading technology company in online delivery in Latin America, with more than 43 million customers.

Our values and culture

Far beyond food and technology, iFood is a business made up of people: community, partners, employees. We believe that, together, we will achieve our purpose of fueling the future of the world.

The secret to the recipe for success that builds iFood every day is the iFood Way of Working (or JiT), which is based on these values and principles:

Entrepreneurship

We have a big dream: we are on an entrepreneurial journey and we always want to go further. Testing and making mistakes is part of the path of evolution.

Dream big

Face the brutal facts

Owner mentality

Results

Our goals are opportunities to deliver, with high performance, scalable solutions. We think about the future, but with an eye on the short term.

Focus and delivery

Constant appetite

Scalability and future

Innovation

We believe in the power of innovation for a more prosperous future. That's why we're thirsty for disruption, technology and AI. We test, make mistakes and change quickly and simply.

Agile: fail fast and learn

Ambidexterity

All together

We are surrounded by people who inspire us to do our best and who provide essential feedback for our development.

Conflicts are essential

Diversity of stories and experiences

Continuous improvement agenda

We want to be the best delivery platform with the most complete set of services for restaurant and food delivery owners in Brazil. The continuous improvement of our partners' operating systems is based on two pillars:

Do the basics well

It means offering an excellent service and modern, easy-to-use systemic functionalities in key areas, such as cancellation, financial experience, customer service, promotions and catalogue.

Building connection and dialogue

The second pillar aims to build solid relationships with our partners through active listening and transparent communication about actions to improve the restaurant experience.

Our solutions

iFood delivers much more than meals. Come and discover everything we offer.

The store (market, pharmacy or pet shop) receives the order and separates the purchases, which are delivered using its own logistics or iFood.

An online store with different uses for restaurants, from everyday ingredients to sustainable packaging.

To be used in food, culture, health and mobility, with much more freedom for workers and companies.

A gift that can't go wrong: you choose the value and whoever wins decides what they're going to buy.

Logistics

Stores that do not have delivery people can rely on iFood: in the full service model, deliveries are made by delivery people connected to the platform.

food delivery

Our main business involves an ecosystem with more than 300 thousand establishments that deliver food.

iFood Decola - Restaurants

Education platform with a content track for training restaurant owners and employees. The courses cover operational issues, effective use of iFood tools to maximize earnings and important skills for business management.

iFood Fintech

Provides economic support to our partners with access to credit, payment solutions and digital accounts for restaurants (including benefits such as iFood credit and advantages such as financial management, exclusive rate and unlimited and free Pix).

Agreement with CADE

In February 2023, iFood and CADE (Administrative Council for Economic Defense) signed an agreement that establishes criteria and limits to the practice of exclusivity in contracts signed between iFood and partner restaurants.

Generating positive impact

Every day we seek to generate positive impact inspired by our purpose of fueling the future of the world. On our evolution path, we want to:
• Use the power of education to contribute to a more prosperous world;
• Create a positive impact on the environment and be a reference in sustainability;
• Innovate with technology to deliver not just food, but to provide special moments, in addition to bringing intelligent solutions capable of promoting inclusion and impacting the lives of thousands of people.