81% of workers want portability of food vouchers

Study reveals the opinion of those who receive food and meal vouchers on the possibility of choosing the card brand

Eight out of ten workers want the portability of the balance of food and meal voucher cards, points out a report carried out by LCA Consultores at the request of iFood.

Portability is one of the biggest innovations in new PAT (Worker's Food Program), and allows workers to transfer the balance of these cards to the chosen operator's card — just as it is already possible to do with the salary account and cell phone number.

Already approved in Law 14,442, portability regulation is being discussed to detail the rules for its operation, a process expected to end in May 2024.

Check out four important numbers from the survey below that reveal workers' opinions on the portability of food and meal vouchers.

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81% Workers Want Portability

The LCA study shows that 81% of the workers who receive this benefit want to choose the food and meal voucher operator, regardless of the one hired by the company where they work.

Among the people interviewed, 43% of users of newer companies in the sector are satisfied or very satisfied — more than users of traditional companies (36%).

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36% wish to change current operator

More than a third (36%) of workers would like to change the current operator of the food and meal voucher card they receive. 

When portability is in force, workers will have the freedom to choose, among the 436 providers that currently operate in the Brazilian benefits market, the company that offers the best experience, the most technology, the most convenient basket of benefits and the most convenient accredited network. 

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38% Those who want to change are dissatisfied with acceptance

Among people who want to change operator, 38% are dissatisfied because their card's current brand is not accepted in all establishments.

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39% say the operator does not have innovative services
giphy/ ClickUp

Most workers (39%) who want to change operator say that the current brand for their food and meal vouchers does not offer innovative services. 

Other 18% think that the brand they currently use does not offer quality services. 

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