Today, joining an app to make deliveries or transport passengers is another job option for Brazilian men and women. But what do drivers and delivery people think of this new work model and what do they want in terms of social protection?
With these questions in mind, iFood and Uber commissioned a survey from Datafolha to find out the opinion of those who work with mobility applications.
The “Future of Work by Application” survey interviewed 1,000 delivery drivers active on the iFood platform and 1,800 drivers connected to Uber between January and March 2023.
“At a time when government and society are discussing the regulation of this type of work, it is essential that the debate is based on data to guarantee a positive impact for delivery people and legal security for the sector to continue innovating”, explains Débora Gershon, head of iFood public policies.
In this consultation, they reveal their perceptions of this new type of activity and what they expect in terms of rights and benefits — such as working under the CLT (Consolidation of Labor Laws) regime or contributing to Social Security.
In the case of delivery men and women, the research shows that 80% are heads of families, and that their age is 32 years old, on average. Another fact revealed by the research is that three other people, on average, depend on your income. “This shows the importance of this work for delivery people and for our economy”, comments Debora.
For the majority, making deliveries through apps is not their only job: 52% of the people interviewed said they have another source of income. “This data reveals that delivery is a complementary job for these couriers”, says Debora.
Those who have another activity see working with the app as a supplement to their income or as a significant source of earnings, but not the biggest. Only 14% of respondents said that apps are their biggest source of income.
What do delivery drivers think about the work regime and Social Security
The majority of delivery drivers consulted have a favorable perception of the current work model. According to the research, 77% prefer to maintain this model, in which they have the autonomy to choose their own schedules and refuse travel at any time, instead of the traditional link with the regulations currently foreseen in the CLT (Consolidation of Labor Laws).
But the majority (87%) agrees with the statement that it is necessary to guarantee more rights and benefits, as long as they do not interfere with flexibility.
Datafolha also questioned the people interviewed about the benefits they receive. Even among those who have another source of income besides delivery apps, 47% are not covered by Social Security.
Among the total number of delivery drivers who responded to the survey, 32% do not contribute to the INSS (National Social Security Institute) and do not have a private pension plan. At the same time, the majority (63%) said they would contribute if the platform would collect the amount due to INSS automatically.
