Last night, November 2nd, iFood identified that approximately 6% of the establishments registered on the platform had their names changed. The company took immediate measures to remedy the problem and protect the data of restaurants, consumers and delivery people.
The incident was caused by the account of an employee of a customer service company who had permission to adjust restaurant registration information on the platform, and who did so improperly. The service provider's access was immediately interrupted, and the names of the restaurants are now being reestablished.
It is important to highlight that customers' payment methods are secure. They are not stored in iFood's databases, being recorded only on users' own devices, with no credit card data being compromised. There is also no evidence of a leak in the personal database of customers or delivery people registered on the platform.
