Just like in society in a way, the LGDP at iFood arrived so that we can continue to increasingly protect the data of our customers and delivery people.
To this end, we respect your privacy and process your personal data as part of our mission to provide an increasingly better service.
Therefore, check out what the LGPD is and how it works on iFood.
What is the LGPD – General Personal Data Protection Law?
Firstly, the LGPD (Law 13,709/2018.) is Brazilian legislation that defines a limit for personal data processing activities.
Thus, the standard completely changed the culture of privacy and data protection in Brazil, defining the importance of personal data and how they are important for freedom and privacy.
Therefore, the main objective of the LGPD is to give people greater control over their personal information for companies and organizations. Furthermore, it will limit the collection, use, storage and sharing of data.
Finally, if the law is broken, it may result in fines and sanctions.
How does LGPD work on iFood?
LGPD on iFood will work from the moment you register on the platform. It is recommended that you always be aware of all privacy policies, not only on iFood, but on all other platforms.
So, check out the requested data and how iFood works with them:
What personal data does iFood request?
When registering on iFood, the platform will ask for the following data:
- When you register or provide information using the platform, we process information such as your profile data, payment data and location data;
- Automatically, as when you browse our pages, we will process information such as data from your devices, transactional data and communication data within the platform.
Why does iFood request this personal data?
We process your data to provide our services, such as:
- Carry out restaurant evaluation;
- Carry out fundamental communications with users;
- Provide support;
- Manage online payments;
- Ensure security and fraud prevention;
- Carry out marketing communications;
- Offer promotions;
- Carry out research to improve services and;
- Meet legal and regulatory requests.
To whom does iFood share your personal data – if necessary?
All data we process will only be shared if necessary to carry out any of our services or in legal circumstances such as:
- Service providers;
- iFood partner establishments;
- Business partners;
- iFood Group companies;
- In changing the corporate control of iFood;
- Advertising and Analysis Services;
- Order deliveries and;
- Public authorities.
LGPD on iFood: how to exercise your rights?
Check out how to exercise your rights as a holder of personal data:
- Just access the “Help” tab on our platforms.
- Click on “Profile”, then on “Help”;
- Finally, click on “Account”, where you will find answers and specific directions for your request.
Check out all the details of our statement here!
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