Frequently Asked Questions
![saiba como economizar fazendo compras no mercado](https://institucional.ifood.com.br/wp-content/uploads/2024/06/como-economizar-no-mercado.jpg)
How to save on the market? See 10 practical tips for your daily life
Shopping doesn't have to be a challenge: with good tips, you can buy what you like without paying so much!
![entenda como fazer uma lista de compras de supermercado](https://institucional.ifood.com.br/wp-content/uploads/2024/06/como-fazer-uma-lista-de-compras-de-supermercado.jpg)
Grocery shopping list: understand how to organize yours
Here we explain how to make a complete shopping list — and even give tips on how to save money when shopping.
![Entregadora esclarece que não pode subir no apartamento](https://institucional.ifood.com.br/wp-content/uploads/2023/12/nsubir-iFood-1024x576.webp)
New laws prohibit delivery people from going up to the apartment
In Fortaleza and Paraíba, the rule is now to leave delivery at the entrance; Manaus approves similar bill
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I placed an order on iFood and it was not delivered. What to do?
Check out a step-by-step guide on how to ask for help in the app if your order doesn't arrive
Security
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How we improve feature management for fraud prevention on iFood
Find out how iFood uses a platform that provides a robust and efficient infrastructure
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iFood's position against racism
The company does not tolerate racism against delivery drivers, restaurants and customers; This type of act is punishable by suspension or cancellation of the customer's account
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6 tips on how to avoid scams when ordering on iFood
Find out what you can do to protect yourself from fraud when paying for your order
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How to protect your cell phone data from criminals
With simple actions, you can protect your cell phone from criminals invading in case of theft; Check out the tips from the iFood corporate security team.
Register
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How is iFood delivery people registered?
Do you know what security measures are adopted by iFood when registering new delivery people? Clear your doubts in this essay.